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Accounts and Access

Learn more about your Â鶹ÊÓƵ system accounts, and access to specialized systems.

How do I create my Â鶹ÊÓƵ Account?

Every Â鶹ÊÓƵ student, faculty, or staff member receives a unique user name that provides access to Â鶹ÊÓƵ's various online resources. If you are new to the Â鶹ÊÓƵ community, you will need to follow the appropriate instructions below to create your user name to receive access to Â鶹ÊÓƵ's general systems:

  • Full Time Staff - All full time staff will have their user accounts pre-created by the Office of Information Technology, provided their hiring department submits the hiring action to HR with enough advanced notice. This is part of the Online On Time IT OnBoarding initiative. Full time staff members, who are not hired with enough advanced notice, can follow the .
  • - When a faculty or part time staff member completes the self-service account creation application, they are assigned a user name with access to the Â鶹ÊÓƵ network, the web portal, email, and Canvas, Â鶹ÊÓƵ's learning management system.
  • - When a student completes the self-service account creation application, they are assigned a user name with access to the Â鶹ÊÓƵ network, the myÂ鶹ÊÓƵ.american.edu web portal, an Outlook email inbox, and Canvas, Â鶹ÊÓƵ's learning management system.
  • - visitors to Â鶹ÊÓƵ needing wireless Internet access can connect to the Â鶹ÊÓƵGuest-byRCN guest wireless network. Visitor accounts are also available at the University Library, for use on the Library public computers.

What are Â鶹ÊÓƵ's General Systems?

Your Â鶹ÊÓƵ network account is used to log in to the portal from any computer connected to the Internet. It also allows you to connect to university resources, such as: the wireless and wired networks, printing, file storage, and access specialized services and programs. 

Read more about how to connect on our Network page.

Canvas is a web-based learning management system, available at both and , that provides online support for classes at Â鶹ÊÓƵ. 

Please note: This system uses your myÂ鶹ÊÓƵ.american.edu username and password.

You can read more about Canvas on the portal.

Faculty, staff, and student e-mail accounts are provisioned through Microsoft Office 365. They can be used most effectively through the Microsoft Outlook client desktop software for Windows or Mac. Your e-mail account can also be accessed via the web at ; or through another secure mail client, such as Mac Mail; or through a mobile app.

You can read more about Â鶹ÊÓƵ email accounts and other Office 365 applications, as answers to our are posted in our Knowledge Base.

Which Â鶹ÊÓƵ Systems Require Separate Account Requests?

There are specialized systems for which faculty and staff must make a separate account creation request, as they require additional approvals. These include: Colleague, Informer, MicroStrategy Business Intelligence, and others. To request access to one of these systems, contact the IT Help Desk, as they will contact the appropriate data custodians for approval. Once access is approved, the IT Help Desk staff will create your account and send you information on how to access the system, including any mandatory training.

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