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Frequently Asked Questions
When does the next Â鶹ÊÓƵ shuttle Bus arrive?
Track your Â鶹ÊÓƵ shuttle bus live by downloading the . The Rider app gives you real-time tracking and shuttle arrival prediction so you'll never miss the bus again.
What is the difference between the Red and Blue route? What is the Red Express?
The Blue Route
- Begins at Metro
- Enters main campus via Rockwood Gate
- Stops at South campus
- Continues to Kogod making a right turn towards Ward Circle
- Continues back to Metro.
The Red Express:
- Begins at Metro, and stops at WCL and Van Ness, if requested
- Stops at Nebraska Hall and then turns right at Ward Circle to stop at Katzen
- It then continues to the Spring Valley Building
Return Trip
- After Spring Valley it goes back past campus, stopping across from Katzen
- It continues on to metro, with stops as requested, across from Nebraska Hall (Department of Homeland Security), at Van Ness, and WCL
The Green Route
- Begins at Kerwin Hall
- Enters main campus, by turning right into Rockwood Gate
- Stops at South campus
- Continues to Kogod making a left at Massachusetts Ave. and travels to the Spring Valley Building
- It then returns to main campus, stopping across from Katzen, and then turning right at Ward Circle to stop at Kerwin Hall
What measures are in place to alleviate overcrowding of the shuttle bus?
Periodic adjustments are made to the number of buses servicing individual routes, based on the information gathered during our quarterly Transportation Operations review of ridership trends. Four main aspects are included in the review:
- Registrar classroom schedules - location and start and stop times of scheduled classes
- Special events requiring additional shuttle resources
- TransLoc Ridership Reports indicating passenger count for specific stops
- Feedback from staff, faculty, and students
How do I contact shuttle operations with questions and comments?
- e-mail: shuttle@american.edu
- Transloc app - riderapp: under Settings, select "How was your ride?", enter e-mail and comment.
Why won't the driver stop for me after the bus leaves the stop - even if the bus is a few feet from the stop?
Â鶹ÊÓƵ shuttle drivers are trained to consider safety first. Shuttle stop locations have been chosen carefully to minimize the possibility for accidents. As per policy, they will not stop anywhere else.
What are the hours of operation for the Â鶹ÊÓƵ shuttles?
- See the Shuttle Website for a complete listing of shuttle schedules.
How does shuttle operations contribute to a reduction in emissions, cost savings, and time spent re-fueling?
Â鶹ÊÓƵ's shuttle buses and other diesel-powered equipment are fueled using a B20 biodiesel blend (20 percent biofuel, 80 percent diesel). Biodiesel helps the university reduce emissions, and saves money and time spent refueling as the biodiesel tank is right on campus.